Supplier Code of Conduct

Updated June 21st 2026​

CEO Foreword

At Teira, people come first.

Our strength comes from the competence, commitment, and integrity of the people and partners we work with across our value chain. Strong partnerships are essential to delivering safe, reliable, and sustainable solutions for our customers.

As a supplier or business partner to Teira, you play an important role in helping us uphold the standards defined in our Code of Conduct. We expect the same high standards from our partners that we expect from ourselves.

This Supplier Code of Conduct outlines the principles that guide our collaboration and reflect our commitment to ethical business practices, respect for human rights, environmental responsibility, and the protection of digital systems and data.

Together, we can build responsible partnerships and contribute to a more sustainable future.

Thomas Träger
CEO, Teira – Building Intelligence

Our Values and Supplier Code of Conduct

At Teira, our strategy and culture are built on our values:​

  • People First​
  • Purpose Driven​
  • Locally Empowered ​
  • True Partnership ​
  • Excellence Through Expertise​


These values describe what we believe in. This Supplier Code of Conduct applies to all suppliers, subcontractors, consultants, agents and other business partners working with Teira and also translates Teira’s values into practical expectations for how to act every day.​

Suppliers are expected to communicate these principles throughout their own supply chains.The Code ensures that we all continue to operate with integrity, safety, accountability and professionalism.


When in doubt ask yourself:

  • Is it legal?​
  • Is it aligned with our values?​
  • Would I be comfortable explaining it publicly?​


If unsure – pause, ask and escalate.​

People First, Respect & Human Rights​

At Teira, people come first. Respect, fairness and equal opportunity are essential to building a strong and inclusive environment. We are committed to this; where everyone is treated with dignity and where human rights are respected.​

DO

  • Treat everyone with dignity, respect and fairness​
  • Promote diversity and equal opportunity​
  • Support an inclusive workplace​

DON’T

  • Discriminate, harass or intimidate others​
  • Ignore violations of human rights​

Environmental Responsibility​

At Teira, we believe responsible environmental management is essential for sustainable business success. Suppliers play an important role in reducing environmental impact throughout our value chain. We expect our suppliers to comply with applicable environmental laws and regulations, use natural resources responsibly, prevent pollution, and continuously improve their environmental performance. By working together, we can contribute to a more sustainable future for our customers, communities, and the environment.​

DO

  • Comply with environmental legislation​
  • Reduce waste and emissions​
  • Manage hazardous substances responsibly​
  • Prevent pollution​
  • Improve environmental performance​


DON’T

  • Discharge pollutants unlawfully​
  • Ignore environmental incidents​

Health, Safety, Security & Well-Being

Safety and wellbeing are prerequisites for sustainable performance. Teira supports both physical safety and psychological wellbeing.​

DO

  • Follow safety and security rules​
  • Maintain documented safety procedures​
  • Provide required PPE​
  • Conduct safety training​
  • Report and investigate accidents and unsafe conditions​
  • Manage contractor risks​
  • Comply with applicable occupational safety laws​


DON’T

  • Compromise safety for deadlines or cost​
  • Ignore unsafe behavior​

Cybersecurity & Information Security

Teira designs, installs, and operates connected building technologies that integrate digital systems, operational technology, and customer infrastructure. Protecting these systems is essential to ensuring safe, reliable, and resilient building operations.

Cybersecurity is therefore a shared responsibility across the entire organization. Every individual plays a role in protecting Teira, our customers, and our partners from cyber risks.​​

Strong cybersecurity practices help protect:​

  • critical building systems​
  • data and operational information​
  • companies’ intellectual property​
  • the continuity of services​

All individuals must follow cybersecurity policies and take appropriate precautions when using digital systems, devices, and information.​​

DO

  • Protect and control access to devices, systems, and information & data from unauthorized access​
  • Use strong passwords and follow authentication requirements​
  • Maintain cybersecurity controls and train people on cybersecurity awareness​
  • Be cautious of suspicious emails, links, or requests for information​
  • Report phishing attempts or suspected cybersecurity incidents and breaches immediately to Teira​


DON’T

  • Share passwords or access credentials​
  • Install unauthorized software or connect unapproved devices​
  • Ignore security warnings or suspicious digital activity​
  • Delay reporting potential security incidents or breaches​
  • Share Teira information with unauthorized parties​

If you are unsure whether a situation may pose a cybersecurity risk, PAUSE​.

​Protecting digital systems internally and externally is essential to maintaining the trust in and with Teira.​​

Data Protection & Privacy​

Trust depends on responsible handling of information. Teira protects personal and business data and complies with applicable privacy laws including GDPR.

DO

  • Protect confidential information​
  • Process personal data only for authorized purposes​
  • Comply with applicable privacy legislation​
  • Follow privacy policies​
  • Cooperate with Teira regarding privacy incidents​

DON’T

  • Access data without authorization​
  • Share sensitive information improperly​

Fair Competition & Anti‑Corruption​

Teira competes through competence, innovation and trusted partnerships. Long‑term success is built on integrity and fair competition.

DO

  • Comply with competition and anti‑corruption laws​
  • Maintain accurate accounting records​
  • Maintain transparent and accurate records​
  • Implement anti-bribery controls​
  • Disclose conflicts of interest​


DON'T

  • Offer or accept bribes or improper advantages​
  • Offer any facilitation payments​
  • Use intermediaries to conceal bribery​
  • Engage in fraud​

Supplier & Business Partners​

Teira works closely with suppliers, subcontractors, and business partners to deliver safe, reliable, and innovative solutions for our customers. We expect our partners to share our commitment to integrity, safety, quality, sustainability, and responsible business conduct. We expect the same high standards from our partners that we expect from ourselves.​​

Teira requires suppliers and partners to comply with this Supplier Code of Conduct and may take appropriate action if serious violations occur.​

Building strong, responsible and true partnerships is essential to delivering value to our customers and maintaining trust across our value chain.​

Suppliers and partners working with Teira are expected to:

  • comply with applicable laws and regulations​
  • respect human rights and fair working conditions​
  • maintain safe and healthy workplaces​
  • prevent corruption and unethical business practices​
  • protect confidential information and data​
  • follow appropriate cybersecurity and information security practices​
  • apply these standards within their own supply chains​
  • assess critical subcontractors​
  • address identified compliance issues​
  • cooperate in supplier assessments​


Trade compliance

  • follow export controls​
  • follow sanctions regulations​
  • follow customs requirements​

Confidentiality & Intellectual Property​

DO

  • Protect confidential information​
  • Respect intellectual property rights​
  • Use information only for authorized purposes​


DON’T

  • Disclose confidential information​
  • Misuse Teira intellectual property​

Speaking Up​

At Teira, speaking up is an important part of living our values and protecting our people, all business partners, and company. ​

We encourage suppliers to promptly report violations of this Supplier Code of Conduct. Addressing concerns early helps prevent problems and strengthens the culture of integrity and accountability.​

We understand that speaking up can sometimes feel difficult. At Teira, we are committed to creating an environment where people feel safe to raise concerns, ask questions, or report issues.​

Teira strictly prohibits retaliation against anyone who raises a concern or reports misconduct in good faith. Retaliation itself is considered a serious violation of this Code.​

If you are unsure whether something is appropriate, ask questions and seek guidance. When in doubt, speaking up is always the right thing to do.​

Silence can allow problems to grow. Speaking up helps protect each other and the environment.​

Monitoring, Audits & Compliance​

Teira reserves the right to:​

  • Request documentation​
  • Conduct supplier assessments​
  • Verify compliance​
  • Require corrective actions​
  • Terminate relationships in case of serious violations​

Living the Teira Way

Compliance with this Supplier Code of Conduct is a condition of doing business with Teira.​

By following these principles, we protect people and environment, strengthen trust with partners and safeguard companies’ reputation.​